Privacy Policy

Last updated: March 2026 | OrdexAI

1. General

This Privacy Policy describes how OrdexAI (hereinafter: "the Company") collects, uses, and protects your information when you use our website and services. By using the site or our services, you agree to the terms described herein.

2. Information We Collect

• Personal Information: Provided by you voluntarily (e.g., name, email, phone number) when contacting us, registering, or using our services.
• WhatsApp Communication: If you choose to contact us or receive updates via WhatsApp, we collect your phone number and chat history to provide the service and improve the system.
• Voice Messages: Voice messages are processed by Soniox for transcription purposes only and are not retained after processing.
• Technical Information: Automatically collected data such as IP address, browser type, and usage patterns via cookies.

3. Use of Information

We use your information to:

• Provide and maintain our system services (including AI services and automated responses).
• Improve user experience and website performance.
• Send marketing updates (you may opt-out at any time).

4. Data Sharing

We do not sell your personal information. We may share data with:

• Trusted third-party service providers who assist in site operations and communication infrastructure (including Meta/WhatsApp for messaging purposes).
• Soniox for voice message transcription — files are not retained after processing.
• Legal authorities if required by law or to protect our rights.

5. Data Security

We implement organizational and technical measures to protect your data. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights and Opt-Out

• You have the right to review, update, or request the deletion of your personal information stored in our systems.
• WhatsApp Opt-Out: You may stop receiving messages at any time by replying "STOP" (or "הסר") to any message, or by contacting our support email.

7. Changes to This Policy

The Company reserves the right to update this policy. Changes will take effect immediately upon being posted on the site.

8. Contact Us